If you run a business that has 1-50 employees, see how much you could save with our Fixed Price IT Support.
Everything you need for your business whether you work from an office or if you work from home.
Everything required bundled into one simple package and monthly payment! For larger businesses, contact us…
If you’d like to take advantage of our very special tailored package for business IT Support, simply add the number of employees on the right and hit the ‘sign up now’ button where you will then be led through the signup process.
Basic
£29
You will always have a friendly voice at the end of the telephone to help you. You will have access to experienced support agents via telephone and e-mail and all queries and enquiries are logged via our state of the art support system which will generate you with a ticket number. You can even have access to a fully featured portal which shows you the status of any live cases…
‘Package includes hosted e-mail through outlook/outlook web with customised ‘@yourorganisation.co.uk’. Includes E-Mail spam protection as standard.
Our systems consistently monitor your machines and hardware, to ensure they are updated and free of issues that could effect their speed and performance. If our systems detect an issue, they will automatically raise a case on our helpdesk tool, and we will be in contact to let you know if it’s been resolved or if further action needs to be taken.
Included is the ability to have teams for your organisation, to allow collaboration and video calling at the highest quality.
1TB File Storage per user on your domain, for them to back up and store important files.
As part of the package your system is fully monitored by our anti-virus software, webroot. Any threats will be immediately isolated and dealt with.
Standard
£59
You will always have a friendly voice at the end of the telephone to help you. You will have access to experienced support agents via telephone and e-mail and all queries and enquiries are logged via our state of the art support system which will generate you with a ticket number. You can even have access to a fully featured portal which shows you the status of any live cases…
‘Package includes hosted e-mail through outlook/outlook web with customised ‘@yourorganisation.co.uk’. Includes E-Mail spam protection as standard.
Our systems consistently monitor your machines and hardware, to ensure they are updated and free of issues that could effect their speed and performance. If our systems detect an issue, they will automatically raise a case on our helpdesk tool, and we will be in contact to let you know if it’s been resolved or if further action needs to be taken.
Included in the price is support and licencing for Microsoft Office, including all the popular applications such as Word, Excel, Powerpoint, Outlook etc. Including any assistance you might need with the above applications.
Included is the ability to have teams for your organisation, to allow collaboration and video calling at the highest quality.
1TB File Storage per user on your domain, for them to back up and store important files.
As part of the package your system is fully monitored by our anti-virus software, webroot. Any threats will be immediately isolated and dealt with.
“Sent from my iPhone” is no longer with impressive centralised e-mail signatures. Edit your entire workforce’ signature with a click of a button
Gold
£79
You will always have a friendly voice at the end of the telephone to help you. You will have access to experienced support agents via telephone and e-mail and all queries and enquiries are logged via our state of the art support system which will generate you with a ticket number. You can even have access to a fully featured portal which shows you the status of any live cases…
‘Package includes hosted e-mail through outlook/outlook web with customised ‘@yourorganisation.co.uk’. Includes E-Mail spam protection as standard.
Our systems consistently monitor your machines and hardware, to ensure they are updated and free of issues that could effect their speed and performance. If our systems detect an issue, they will automatically raise a case on our helpdesk tool, and we will be in contact to let you know if it’s been resolved or if further action needs to be taken.
Included in the price is support and licencing for Microsoft Office, including all the popular applications such as Word, Excel, Powerpoint, Outlook etc. Including any assistance you might need with the above applications.
Included is the ability to have teams for your organisation, to allow collaboration and video calling at the highest quality.
1TB File Storage per user on your domain, for them to back up and store important files.
Your E-Mail accounts will be securely backed up in the cloud as well as any sharepoint data you may have on your company domain.
With sky high fees for businesses breaching GDPR guidelines, it’s important to have security of your data. Many don’t know that you could be held liable simply for leaving your laptop on a train, for example. Our service ensures all of your devices are fully encrypted, so even if the worst happens, you can be confident a 3rd party will not be able to access your confidential data.
A full image of your machine will be taken and stored securely using Acronis. This means that if you have a system failiure, we can restore a full image of your machine, exactly how it was at the time of the snapshot, including all your files/programs etc.
This even works if you upgrade or purchase a new machine, we can restore it complete to the new device.
Login attempts are logged and there is a full ability to drill down to see who has accessed your company resources. This is available when you log in with your ‘@yourorganisation.co.uk’ e-mail address.
As part of the package your system is fully monitored by our anti-virus software, webroot. Any threats will be immediately isolated and dealt with.
“Sent from my iPhone” is no longer with impressive centralised e-mail signatures. Edit your entire workforce’ signature with a click of a button
Additional Options
‘Add-On’ our enterprise level cloud based VOIP telephony service. Direct Dial, Call Blocking, Call Forwarding, IVR Menu’s Call Queues etc, all from a low amount of £30 per month. POA
Depending on your location, we can provide a competitive monitored business broadband service, and if you want to ensure that your service is not interupted, then you can also add on our 4G/5G failover service. POA
Businesses of all sizes turn to SYSFLEX for all sorts of help and support.
Whether you want an ad-hoc hourly rate or a more formal arrangement we are happy to engage with clients of any sized organisation.
We work with clients who all have varied requirements, from large global organisations wanting a desktop support team on the ground, to businesses who are looking to cut costs by reducing internal IT staff.
We even work with clients who just need to give their team that extra bit of help and support during busy periods.
During the 2020 Coronavirus pandemic we have seen many changes in the way we work, and how we deliver support for the services we so depend on.
An IT Contract with SYSFLEX ensures that you have a guaranteed resource ready to jump into action should you have a problem. You get everything required to get your business working both flexibly and effectively. We support businesses of all sizes, from start up organisations to full enterprise level.
As well as general IT support, we can also assist you streamline how your business operates by using the very latest technology.
We understand how frustrating it is to get several parties involved to sort out a complex IT issue. Our revolutionary new service migrates all of your services to us, so there is one fee, and a single company to deal with, which means you don’t have to stop, you can just get going and run your business as normal. Call us today and we can explain more how this could work for you…
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Our aim is simple, to give great efficient and friendly service, and to revolutionise the industry with a straightforward affordable pricing structure. If you try us out, you won’t be disappointed.
Here are our contact details, we would be happy to hear from you.
Sysflex Ltd, Unit D12A Chelworth Industrial Estate
Chelworth Road
Cricklade
Swindon
SN6 6HE
+44 (0) 330 3216284
hello@sysflex.co.uk
If you need support or you have an enquiry you would like us to help with, then please fill out the form below and we will be in touch as soon as we can.