Reduce operational costs and never miss a call again

Our enterprise grade VOIP telephone system ensures you will never miss a call again. The solution comes with mobile apps and voicemail to e-mail as a standard option. We are different to most suppliers, as all call costs are included within your price plan* Don’t run the risk of choosing another solution that offers a false economy.

Lowest Price

√ Avoid unexpected call charges as all costs are inclusive

√ No additional costs for smaller installations

√ No activation charges

√ Included support

Latest Technology

√ Latest Technology Handsets Available from Poly & Yealink

√ Fully Featured CMS with additional features such as call reporting

√ Advaced call routing options and included menu system

√ Mobile app works on Android & iOS

Best Service

√ UK based provider with included support

√ Friendly Service

√ Free expert installation

√ Range of customisation options available

PACKED WITH FEATURES AND FULLY COMPATIBLE WITH A VARIETY OF HARDWARE

SFX-PBX is a system thats fully compatible with VOIP and any associated protocols, and because its based on open source standards, it means that it’s fully compatible with a variety of hardware and it’s regularly updated with the very latest features when they become available

If you need to upgrade your system at a later date, it’s fully expandable and if you decide you need additional handsets or lines, we can easily add this hardware for you. 

Examples of devices could be conference telephones, cordless telephones, desk handsets, fax machines and more.  

 

SFX-PBX-Devices
Gamma

RELIABLE BUSINESS COMMUNICATIONS

The backbone of the SFX-PBX system are the SIP trunks which are hosted by one of the biggest business network providers in the UK, Gamma Telecommunications, so you can count on the reliability of the system.

We can even configure a failover emergency number so in the rare event of a failiure, you will always receive those important calls. 

AS MOBILE AS YOU ARE

Our mobile app fully integrates with your mobile telephone so your contacts available in your telephone are available to the application.

You don’t need to be at your desk or in the office anymore in order to answer those important calls.

If your team need to work from home they can simply make and receive calls without needing to worry.

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numbers

NO UPFRONT COSTS OR FEES

With SFX-PBX, what you see is what you pay. Often VOIP providers advertise a cheap monthly price, but afterwards you find out that it’s an additional cost for extra features, or there are hidden activation/operational costs. 

All of our packages contain everything you need all for a small monthly fee, with no hidden coss and all call charges included* (UK Mobiles & Landlines).

TRANSFER YOUR EXISTING LANDLINE NUMBER

If you are a small business, it’s important to give a professional impression to your clients, so upgrade your look from a mobile number to a proper landline number (either national or localised). 

If you have an existing landline number or a range of numbers, we can arrange a seamless transfer to our service, so you don’t have to worry about missing any calls. Even if you have an antique analog phone or retro 80s telephone system! 

Meridian Norstar VOIP Upgrade

Switch to VOIP with SYSFLEX 
Never Miss an Important Business Call Again.

man-with-headset

Are you still using a mobile number or a landline as the main number for your business?

If the answer is yes, you could be losing clients. Our system is suitable for businesses of all sizes including staff who are working from home.

Female Headset

PACKED WITH GREAT FEATURES

CUSTOM VOICE PROMPTS

If you prefer your system to have a more customised feel, you can supply us with your own custom voice prompts that can be used within the system to greet your callers.

AUTO ATTENDANT & IVR MENU

You can have an auto attendant configured to answer the phone and divert your caller to the right location. They can select where they want to go via a list of options or even direct themselves to the correct destination by using the digital directory.

EASY INSTALLATION

Installation is simple and you can be up and running in minutes. We can send you all the information you need. 

HUNT GROUPS & ADVANCED CALL ROUTING

The system can be configured to route your calls in multiple ways. You can choose to divert calls from a certain option to a certain group of employees and either ring them all at once or call them one by one like a round robin type effect.

VOICEMAIL TO EMAIL

We can configure the system to send you your voicemails as an e-mail attachment should you be unable to take the call. 

CALL REPORTING

A variety of granular reports are available within the system to view so you can see how your employees or team are doing. Useful reports such as why calls have been abandoned can be generated within the system.

DETAILED BILLING

Detailed billing reports can be generated on request and provided to any client if required.

DISASTER RECOVERY / FAILOVER PROTECTION

The system is very reliable and configured in such a way that it will continue to function if there is a problem with the service. However, in the event of a complete outage an emergency number can be allocated to forward your calls to.

MULTI-SITE COMPATIBILITY

If you have multiple sites, you can have the system configured so that each site has it’s own range of internal extensions. Calls will of course be free in this scenario between sites. 

UNLIMITED EXTENSIONS

You can have as many employees and extensions in the system as you like. You are, however charged per user.

ADVANCED CALL BLOCKING

Fed up with those constant marketing and sales calls? With SFX-PBX you can easily block them by adding in the number or searching through the call records and hitting block when you see the number. 

CALL QUEUES

If you have a high volume of calls, we can set up call queues to hold them until an employee comes available. If you need full call centre functionality, we can help, but this may be a different product.

CALL MONITORING & RECORDING

The system allows supervisors to monitor and record calls if required. 

BLIND & ATTENDED TRANSFER MODES

The system allows for both guided and unguided transfer modes. This means you can know who is caling before you take a call.

CALLER ID

Various Caller ID modes are supported. Display either your DDI or main number on outgoing calls. Facility also allows you to screen incoming calls. 

CONFERENCE MODES

If you need to have a call with more than a single number there are options to add another caller in on an ad-hoc basis. It is also possible to set up a conference centre so callers can enter a room when supplied with a PIN number. 

ADVANCED USER MANAGEMENT

User management is granular and allows for supervisors to have full control over other employees voicemails and settings (if required). If you want to give someone temporary access to a single employee (i.e. for maternity cover) this is also available in the system. 

HOTDESKING MODE

Disabled by default, hotdesking mode can be enabled allowing employees to log into a device in order to make calls rather than being permanantly logged into a device.

AUTOMATED DEVICE PROVISIONING

Once a device is configured, it will never loose its settings. Devices will automatically fetch their settings from the server ensuring maximum compatibility.

For teams of all sizes, choose the package that is right for you!

Standard VOIP Package
Per Person, Per Month

£19

Access to our state of the art telephone system which is hosted in a secure and stable data centre. Not only that, we utilise a Gamma SIP backbone for connectivity, so you can guarantee reliability and performance.

Answer your phone from anywhere, thanks to our iOS and Android application for your smartphone.

– Fully featured CMS platform with advanced features. Unlike our competitors we give you access to everything you need to administer your system.

– Desktop Application to use with your PC or Laptop (requires USB headset)

– No hidden costs, full support is included as soon as you subscribe to our service.

– Includes unlimited calls to landlines and mobiles through our special business plan. Not only that, wholesale pricing, means we can secure the best rates for international calls
(rates available on request).

– Detailed, and fully itemised billing along with a flexible contract.

Bulk discount pricing available.

Gold VOIP Package
Per Person, Per Month

£21

Access to our state of the art telephone system which is hosted in a secure and stable data centre. Not only that, we utilise a Gamma SIP backbone for connectivity, so you can guarantee reliability and performance.

Answer your phone from anywhere, thanks to our iOS and Android application for your smartphone.

– Fully featured CMS platform with advanced features. Unlike our competitors we give you access to everything you need to administer your system.

– Desktop Application to use with your PC or Laptop (requires USB headset)

– Includes Professional (Wired) Desk Phone/Handset

– No hidden costs, full support is included as soon as you subscribe to our service.

– Includes unlimited calls to landlines and mobiles through our special business plan. Not only that, wholesale pricing, means we can secure the best rates for international calls
(rates available on request).

– Detailed, and fully itemised billing along with a flexible contract.

Bulk discount pricing available.

*These are indicative response times which in most cases will be accurate, however in your contractual agreement with SYSFLEX, there will be some specific SLA’s written in to the contract. We endeavour to respond and solve any issues as quickly as possible, but we deal with support cases based on our workload. However we will guarantee the response based on what is in your support contract.

Once you agree to purchase a support plan from SYSFLEX, we will go through your requirements in detail. There may be additional charges as a result of this, but in most cases the pricing above will be accurate for most small businesses. Larger businesses with more than 10 employees should contact us directly for a customised support quotation.

Reliable & Trusted Telephony Technology. 

VOIP-Phone

The telephone can quite simply be one of the most important assets of your business, after all, it’s often how you get sales and how you speak to your clients, therefore it needs to be primarily dependable and reliable!

We specialise in some of the latest telephone technology, making it simple and easy for you and your team.

 

We make migrations simple and easy, giving you a date, and preparing everything in advance to take the pain and hassle away from you.

Unlike many providers, we can allow access to administration features, so simple changes can be carried out by your team,

We can also check your network speeds and provide new connectivity if required.

Are you prepared for the ISDN Switch Off?

ISDN Technology will stop being sold during 2020 with it actually being physically switched off during 2025. This means that you will soon not be able to order additional lines for your current telephone system, and you will need to upgrade to a new system.
Contact us and use it as an oppurtunity to both upgrade and save recurring costs.

We also supply mobile telephony from the UK's only business only mobile network

Gamma Mobile provided by Sysflex is a mobile service built exclusively for the UK business market, designed to deliver improved coverage for voice and data via your device that empowers, not hinders, conducting business while on the move.

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Communications Specialists

We love Technology! So much so that we aren’t just IT guys, we specialise in communication technologies and can consult you on how it can benefit your workplace.  We also love live data and system integrations! 

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Reach Us

Here are our contact details, we would be happy to hear from you.

Sysflex Ltd, Unit D12A Chelworth Industrial Estate
Chelworth Road
Cricklade
Swindon
SN6 6HE

+44 (0) 330 3216284

hello@sysflex.co.uk

Get in touch! 

If you need support or you have an enquiry you would like us to help with, then please fill out the form below and we will be in touch as soon as we can.